User Terms

Welcome to Social Cangaroo (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website www.socialcangaroo.com (the “Site”) and the services we provide, including but not limited to digital marketing, social media management, paid advertising, website development, email marketing, SEO, and graphic design (collectively, the “Services”). By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services. 1. Eligibility You must be at least 18 years old to use our Services. By using our Site or engaging our Services, you represent and warrant that you are of legal age and have the authority to enter into these Terms. 2. Services We provide a variety of digital marketing solutions, including but not limited to: Social media strategy, content creation, and engagement Paid advertising campaigns (Google Ads, Facebook, Instagram, TikTok, Snapchat, YouTube) Email marketing via platforms like MailChimp and Constant Contact Graphic design and branding services Website design and development (including Shopify) Search engine optimization (SEO) We reserve the right to modify, discontinue, or enhance any Service without prior notice. 3. Pricing & Payment All prices for our Services will be agreed upon in writing before commencement. Payments are due as per the agreed payment schedule in your proposal or invoice. Late payments may result in suspension of Services and/or additional fees. All amounts are non-refundable unless otherwise stated in writing. 4. Client Responsibilities To ensure we can deliver quality results, you agree to: Provide accurate and timely information, materials, and approvals. Grant us necessary permissions to use your brand assets (logos, images, etc.) for the purposes of delivering Services. Comply with all applicable laws regarding your use of our Services. 5. Intellectual Property Any content, designs, or strategies we create specifically for you will be considered “work for hire” and become your property after full payment is received. Our pre-existing materials, templates, and proprietary methods remain our intellectual property and may be reused for other clients. You grant us a limited, non-exclusive license to showcase your project in our portfolio and marketing materials. 6. Confidentiality Both parties agree to keep all non-public information obtained during the course of Services strictly confidential, except where disclosure is required by law. 7. Limitation of Liability We make no guarantees of specific results from our Services. To the maximum extent permitted by law: We are not liable for any indirect, incidental, or consequential damages. Our total liability for any claim is limited to the amount you paid us in the 3 months preceding the claim. 8. Warranties & Disclaimers Our Services are provided “as is” without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. 9. Third-Party Services Some of our Services may involve third-party platforms (e.g., Google Ads, Facebook, Shopify). We are not responsible for the performance, policies, or downtime of these third-party services. 10. Termination Either party may terminate the Services by giving 30 days’ written notice. We may terminate immediately for non-payment, breach of these Terms, or unethical conduct. Upon termination, all unpaid fees become immediately due. 11. Governing Law These Terms are governed by the laws of [Your Country/State], without regard to its conflict of law principles. Any disputes will be subject to the exclusive jurisdiction of the courts located in [City, Country]. 12. Changes to Terms We may update these Terms at any time by posting the revised version on our Site. Continued use of our Services constitutes acceptance of any changes. 13. Contact Information If you have any questions about these Terms, please contact us at: [email protected]